Outreach and Marketing Coordinator
Salary: $65,000-$70,000 per year (based on level of credentials), Exempt
Hours: 37.5 hours/week; daytimes, occasional evenings and weekends
Location: Ronkonkoma and Riverhead, NY and Travel throughout Suffolk County
Availability: Immediate
The Outreach & Marketing Coordinator develops and implements strategies to engage prospective clients and promote the Association for Mental Health and Wellness (MHAW) services across the community.
We are excited to announce that we are hiring two Outreach & Marketing Coordinators:
- Adult Coordinator – focusing on outreach and marketing with adults.
- Youth Coordinator – focusing on outreach and marketing with youth.
These roles lead outreach initiatives, cultivate partnerships, and support intake operations for their respective populations. We are seeking flexible, collaborative professionals who can navigate diverse systems—including educational, healthcare, and social service environments—to increase awareness and enrollment in MHAW programs.
Key Responsibilities:
- Develop and implement strategies to engage prospective clients and promote MHAW in the community.
- Lead project planning for outreach initiatives, including creating detailed project plans, setting milestones, tracking progress, and proactively addressing program growth.
- Develop and maintain strong partnerships with community-based organizations, private practitioners, hospitals, schools, housing providers, and other agencies across the crisis continuum.
- Conduct outreach to school districts, youth programs, child-serving agencies, and adult service providers to strengthen referral pathways and increase awareness of mental health supports.
- Facilitate referrals as appropriate to children’s care management (youth-specific).
- Host and participate in engagement activities for prospective clients, families, and referral sources.
- Collect, manage, and analyze outreach, intake, and retention data to drive continuous improvement in strategies and tactics.
- Visit local hospitals, clinics, schools, community sites, or residential settings to identify potential clients and referral opportunities.
- Provide information regarding services to inquiries, including parents, caregivers, youth, and adult clients.
- Develop and deliver promotional materials and activities tailored for both adults and youth.
- Monitor productivity throughout the year and participate in annual budget preparation.
- Understand and respond to regulatory and internal changes to admissions criteria.
- Conduct admission screenings and intakes.
- Bachelor’s degree in Marketing, Social Work, Human Services, Public Health, or related field.
- Minimum 3 years’ experience working with individuals with mental health diagnoses, with specific experience:
- Engaging children, adolescents, and families in social service, educational, or healthcare settings (youth-specific).
- Working with adults in social service, healthcare, benefits navigation, or related environments (adult-specific).
- Familiarity with school systems, committees for special education, children’s care management, wraparound services, and community-based supports (youth-specific).
- Knowledge of housing providers and adult social service systems (adult-specific).
- Minimum 1 year experience conducting marketing and outreach that drives enrollment.
- Minimum 1 year supervisory experience.
- In-depth knowledge of federal, state, and local benefits systems.
- Strong communication, advocacy, and public speaking skills.
- Ability to work across diverse populations.
- Ability to commute and travel throughout Suffolk County.
Send a resume and a cover letter expressing your interest in this position to:
Kathy Elfers, Chief People and Experience Officer
Association of Mental Health and Wellness