Position Description:

New York State continues to undergo massive changes in a move towards integrating mental and physical health care, substance abuse and social service needs. We are looking for a highly skilled individual who can assume the role of Children’s Care Management Team Coordinator. Responsibilities combine duties of a professional direct service provider with administrative and supervisory tasks in order to further our mission.

The goal of the Children’s Care Management program is to work with children and their families, who have an array of behavioral health and medical conditions, to assist them in accessing medical, behavioral and social services in their communities so that unnecessary hospitalizations and emergency room visits can be avoided.

 

Key responsibilities will include:

• Maintaining caseload and providing core Health Home services to assigned children
• Providing oversight to and monitoring productivity of Care Managers
• Conduct ongoing risk assessment for all children on team
• Running and utilizing reports in EHR and other IT platforms
• Auditing/monitoring records to ensure quality and timely completion of documentation
• Providing group and individual supervision to Care Managers on team
• Monitoring staff hours, timesheets, mileage reimbursement requests
• Training and monitoring new staff
• Participating in staff meetings, Leadership meetings and other administrative meetings/trainings as required
• Performing duties with designated amount of time in field and office setting
• Working collaboratively with Program Leadership and Program Director

 

 

 

• Strong leadership and supervisory skills including familiarity with an electronic health record
• Excellent written and verbal communication skills
• Strong engagement skills and the ability to help the team improve and refine their own skills around engagement
• Two Years’ experience working with children in the target population utilizing a person-centered, trauma-informed approach
• Basic knowledge of the public health/mental health system, public entitlement and social service programs
• Must be a reliable self-starter with the ability to work both independently and as part of a team
• Attention to detail
• Ability to work across diverse populations
• Bi-lingual (English/Spanish) candidates are strongly encouraged to apply.

 

Education:

• A Master’s degree in a human service/health discipline; NYS licensure (or working toward) preferred; and two years administrative/supervisory experience.
• Current or previous certification in completing Child and Adolescent Needs and Strengths Comprehensive Multisystem Assessments (CANS) a plus

 

 

 

Click here to apply!