Mission Statement: “To empower and inspire people of all communities to identify, pursue and sustain healthy, meaningful lives”.

 

MHAW strives to develop an authentic, diverse workforce that embraces, creates, respects and demonstrates diversity, equity, and inclusiveness in the work environment, towards one another and those we serve. We recognize that our agency is strongest when we all embrace the full spectrum of diversity and experience. We actively seek to employ a diverse workforce representative of the communities we serve.

 

Position:                  Social Care Network Coordinator and Trainer

Compensation:     $72,800 per year- Exempt

Hours:                      37.50 hours per week

Locations:                Travel throughout Suffolk County

 

The Social Care Coordinator and Trainer, is a grant funded position that will ensure that the Association for Mental Health and Wellness is fully engaged in the Social Care Network, working closely with partner organizations to improve the lives of Medicaid enrollees.  The position will support the development of workflows and staff training on internal procedures to ensure sustainable and long-term impact, while interpreting and training on external polices.  Additionally this role will conduct health-related social needs screening, referral to appropriate services, and enhanced care management.  This position requires travel throughout Suffolk County, personal auto and a clean NYS Driver’s License are required; mileage reimbursement provided.

Duties/Responsibilities:

• Participating in all required SCN trainings and meetings
• The development of sustainable work-flows
• Responsible to meet goals, including tracking metrics and report progress to Executive Staff and SCN
• Learn and maintain a high proficiency in the Unite-Us platform
• Training staff to deliver these services in accordance with SCN policies
• Review and approve services to be billed to the SCN
• Coordinate and outreach to internal and external Medicaid clients
• Identification and verification of eligibility by utilization of appropriate screenings for clients
• Verification of demographic information in the documentation platform and other program documentation systems
• Confirmation of a client’s desire to receive social care services
• Consent documentation
• Outreach client by virtual, telephonic means or in-person in care setting to perform screenings, establish resource needs, connect to those resources, and follow up to determine if need is met
• Utilize Unite Us to complete referrals and assist navigating to the appropriate health and social care services – either existing federal, state, or local social care infrastructures or social care services covered by the waiver

• A Bachelor’s degree in a human service/health discipline and five years’ experience is preferred delivering direct care, 2 years of supervisor and 2 years of delivering training. Candidates with Master’s degrees are strongly encouraged to apply.
• Those with Bi-lingual skills and personal experience are strongly encouraged to apply; we strive to achieve a diverse workforce, representative of the communities we serve.
• Excellent inter-personal communication including the ability to establish empathic, empowering relationships with people who have experienced psychiatric, substance abuse challenges, trauma as well as chronic physical health conditions;
• Strong communication skills and collaboration skills;
• Understanding of the key elements of recovery and wellness
• Sound organizational skills including computer skills
• Basic knowledge of the public health/mental health system, public entitlement and social service programs;
• Demonstrated ability to communicate effectively verbally and in writing with people of different cultural and socioeconomic backgrounds
• Ability to complete required trainings and additional certifications or trainings as assigned
• Organizational and time management skills
• Ability to prioritize and demonstrate flexibility in day-to-day functions
• Candidate must be a reliable self-starter with the ability to work both independently and as part of an interdisciplinary team.

Please send a cover letter expressing your interest and resume to: Kathy Elfers, Chief People and Experience Officer at kelfers@mhaw.org