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HCBS Quality Assurance Coordinator

HCBS Quality Assurance Coordinator

Salary: $55,000

Hours: Monday - Friday, 830am to 430pm

Location: Ronkonkoma, NY

Availability: 4/1/19

Position Description:

The goal of enrollment into Home and Community Based Services (HCBS) is to support individuals in achieving improved overall health and social functioning. Specialized services are provided to assist individuals with rehabilitation and recovery in their homes and communities.


The HCBS Quality Assurance Coordinator works with the HCBS Program Director, Health Home Care Management teams, and RCA Recovery Coordinators on the timely completion and effective monitoring of the NYS Eligibility Assessment, Plan of Care and HCBS assessments/ISPs for all HARP clients.


The HCBS Quality Assurance Coordinator monitors and manages HCBS authorizations/concurrent authorizations with MCOs including the tracking of plan/due dates and authorized Units of Service. Provides notification of due dates to HCBS staff and collects and conveys individual service plan (ISP) review summaries to be used for concurrent authorization review process. Sends requests to the MCOs for authorization/concurrent authorizations and, once obtained, ensures appropriate authorization is captured in the EHR.

The HCBS Quality Assurance Coordinator assists the HCBS Program Director in reviewing the content of documentation, to ensure quality and identify opportunities for improvement. Tracks key outcomes/metrics, and reports these to HHCM and HCBS leadership.


Licensed Mental Health Professional with experience in healthcare management/administration preferred.   Bi-lingual (English/Spanish) candidates are strongly encouraged to apply.


The successful candidate should possess or be quickly able to acquire the following skills and knowledge:

  • Strong administrative and computer skills (agency uses electronic health record and multiple electronic platforms).
  • Ability to export and compile data from multiple systems, for reporting and analytics (i.e. CSV files, Excel, Access)
  • Excellent written and verbal communication skills
  • Basic knowledge of the public health/mental health system;
  • Candidate must be a reliable self-starter with the ability to work both independently and as part of an interdisciplinary team.

Application: Please send cover letter and resume to Kristi Bosco (kbosco@mhaw.org).

Kristi Bosco
Association for Mental Health & Wellness


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